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Not Authorized

The message 'Not Authorized' means the ActiveKEY has generated an error code while trying to access a KeyBox. To view the error code:

  1. Press


  2. Press until you get to 'View Error Messages' the press This will show any errors and the number of times they have been generated.


  3. Write down any error codes you see on the screen then press the cancel button to return to the main menu.


  4. To find out what your error codes mean go to the Support Index .










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  • Last Updated: Friday, March 02, 2012 at 08:21